Saturday, January 12, 2008

Returns


Nordstrom provides the best customer service of almost any retailer I know. 

I'm an especially loyal customer because of their return policy. Whether you buy something online or in their store, returns are always easy.

Last week I returned two pairs of shoes that I had bought in September. That's 4 months ago. Of course I hadn't worn the shoes. I didn't need my receipt, and there were no questions asked.

I spent my credit within the hour.

You think I'll be back again?

Thank you, Nordstrom.

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